SHIPPING - DELIVERY POLICY
Shipping & Delivery
☆ All orders are processed within 3 business days after the payment takes place.
☆ Orders are processed Monday – Friday, excluding federal holidays.
☆ Check your shipping email for your tracking information.
☆ Shipment takes 2-7 business days to reach your destination.
☆ Buyers are responsible for local duties, taxes and advancement fees at delivery in countries where applicable.
track order
We'll send you a shipping confirmation email with a tracking link once your order has shipped. Tracking may take up to 48 hours to update.
Change shipping address
Contact us as soon as possible - If the item is shipped, you have to get in touch with your shipping provider to change the address. If you can’t find an option send us an email, we will see what we can do to help. Use our Contact Us page to get in touch, also make sure you mail us from your account.
missing order
- Double check the shipping address on your order—if it’s missing an apartment number or has a missing digit somewhere, your package was likely delivered to the wrong address and you should contact the carrier for more information
- Check with your neighbor(s) to see if they may be holding it for you (it’s more common than you might expect!)
- Wait 2 days—it can take this long for a carrier to correct their mistake
Onlyrave is not responsible for missing, stolen, lost or tampered packages.
